Here is a good little article on the subject:
https://econsultancy.com/blog/66243-five-ways-user-insight-improves-a-b-testing/
Here is a snippet from that piece:
In this article we examine how User Insight (gathered through online usability testing) is improving A/B Testing programmes by drawing on real-world implementations with five best practice recommendations:
J.W. Gant
- Use customer-struggle insight to prioritise test plans.
- Develop root-cause hypotheses.
- Improve variant quality.
- Tackle tough problems.
- Get a view on competitors.
Happy Reading,
J.W. Gant
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