Cloud based services mean less in-house IT work and more vendors to deal with.
This little article caught my eye as extremely relevant in today's world. Maybe you'll find a nugget from it that you can use.
I have tons, tons, of vendor management experience for exactly this reason. If your company doesn't do it in-house you'll be managing a vendor. Chances are you'll need at least one vendor to help with some competency the in-house team is lacking. If you're a startup or launching a new area in a legacy company, chances are you'll need the help of one or more vendors.
Everyone in tech can get something from this article.
Read on here:
http://www.zdnet.com/article/how-to-manage-vendors-in-a-cloud-first-world/
There is an emphasis on service level agreements in this article that is dead on. Read this entire article and think about it a bit.
You get what you pay for, no doubt. How does the famous project management saying go?
Good.
Cheap.
Fast.
Pick any two.
Yes. Yes indeed.
Happy Reading,
J.W. Gant