Showing posts with label EMV. Show all posts
Showing posts with label EMV. Show all posts

Thursday, May 22, 2014

Best Reading of the Day - Entry 0117 EMV Adoption

Europe / Mastercard / VISA

EMV

What is it really?  A massive waste of money?  Yes.  It is also the new standard for payments that has already been mostly adopted in Europe and is now being force-fed upon U.S. merchants thanks to the security breach at Target last holiday season.

Here is Karen Webster on the subject:

http://www.pymnts.com/news/2014/is-the-emv-journey-worth-the-price/#.U35AWtJdU1I

Here is a snippet from that piece:

...if it’s going to take 5 (or more likely 10) years for ubiquity around a standard that’s already moving into middle age, aren’t we better off putting our collective energies into something that will enable the future right now – a future that isn’t tied to hardware like NFC is but enables any connected devices to interact with any other connected device?

She also states she is one of the few who still thinks Apple will not release NFC capability this year.  I'm still among the ranks of non-believers.  Here is that quote:


On the second point, having Apple come out and say that it will embrace NFC to enable payment at the point of sale would surely help ignite NFC payments. But this is where I scratch my head. I know that I am practically the only one in the world now that thinks that Apple isn’t likely to enable NFC for payment, given all of the rumors that are swirling around.

Happy Reading,

J.W. Gant

Thursday, January 2, 2014

News From 2013 and What Will Make News in 2014

If you are in the Boston, MA area as I am you are starting off the New Year with a pretty decent winter storm.  About a foot of snow expected and it is gusting up pretty well right now.

Happy Holidays, Happy Winter Solstice, and Happy New Year to everyone.



First I want to cover a few articles that recap 2013.  There are always quite a few as the year ends and I've found a few that are worth sharing.  Then I'll take a moment to put down a few of my thoughts for what to expect in 2014.

2013

Payments.com has been a go-to site for me and Karen Webster's writings are the best.  This recap of 2013 is a good one for payments:

http://www.pymnts.com/briefing-room/consumer-engagement/Loyalty/2013/looking-ahead-at-the-close-of-2013/

Here are a couple of lines from that one I want to share to help us look forward to 2014:

The payments and commerce space over the next year will be the most interesting we've seen in at least the last five and unleash even more innovation. 

This one from TechCrunch says goodbye to 2013 and welcomes the rest of the world to the mobile internet:

http://techcrunch.com/2014/01/02/the-late-adopters/

User Experience is important to product management in the technology space.  This article from a blog is a good one:

milestones-and-missteps-in-ux-design-for-2013-winners-and-losers-not-the-usual-suspects/

Last one from 2013 deals with the advent of the "mobile internet" during the holiday shopping season.  The title of the article says quite a lot:

http://www.csmonitor.com/Innovation/2013/1227/Santa-leaves-smart-phone-steps-in-Mobile-sales-soar-on-Christmas-Day

Here is a bit from that article:

Overall, online shopping continues to make a bigger dent in holiday shopping than previous years. IBM reports that online sales on Christmas Day were up 16.5 percent from last year, and mobile sales made up for 29 percent of all online sales, which is up 40 percent from 2012.

We will use that to segue to 2014...

2014

...speaking of mobile.  IBM is now declaring we must differentiate our data between smart phones and tablets.

http://www.computerweekly.com/news/2240211774/Retailers-must-distinguish-between-smartphones-and-tablets-says-IBM

This is, of course, old news in this blog.  I wrote a white paper about this subject early in 2013.

Now how about a few thoughts on what 2014 might bring?

  • Apple will attempt to make a splash in some arena, wearable devices maybe, maybe TV, maybe payments.  Meanwhile incremental changes will continue in their mature offerings but a move towards the now proven 2 in 1 laptop/tablet style by Microsoft will likely be forthcoming as well.
  • This will be the year of the beacon.  Bluetooth 4.1 and Bluetooth Low Energy solutions will finally enable many of the brightest ideas around mobile internet interactions with people.
  • Mobile wallets will have a breakout year.  The security breach at Target just might give EMV a push over the finish line and that could save ISIS.  Meanwhile MCX is on its way and PayPal isn't sitting around.
  • Facebook will see big declines.  The "services" provided by Facebook have been chipped away at by a variety of other solutions such as Vine and Snapchat.  Overall the next generation of users has no interest in Facebook and this will begin to show itself this year.  Maybe the company will be mostly flat, maybe they'll find incremental ways to monetize their current offering, but the decline will be noticeable this year.
  • Samsung will come out with yet another not-yet-ready product and declare itself the first to the top of the mountain once more ... and nobody will care.
  • The biggest news I can't yet predict will likely involve a cloud-based solution for something.  I don't know what, but something.  The "internet of things" will take off in some way.  Will it be related to a cloud-based solution?  I don't know. 


Hope your new year brings you much happiness.

Happy reading,

J.W. Gant


Friday, December 20, 2013

The Target Payment Card Data Breach

This one has been making some news and as the story has unfolded it has become incredibly interesting.

Wait, just another data breach right?  Just another case of credit card information getting in to the wrong hands right?

No.

First, the back story:



Thursday, December 19th Target, one of the biggest retailers in the world, revealed it had been the victim of unauthorized access to its payment card data:

Target today confirmed it is aware of unauthorized access to payment card data that may have impacted certain guests making credit and debit card purchases in its U.S. stores. Target is working closely with law enforcement and financial institutions, and has identified and resolved the issue.
...
Approximately 40 million credit and debit card accounts may have been impacted between Nov. 27 and Dec. 15, 2013. Target alerted authorities and financial institutions immediately after it was made aware of the unauthorized access, and is putting all appropriate resources behind these efforts.  Among other actions, Target is partnering with a leading third-party forensics firm to conduct a thorough investigation of the incident.

At first this story, while quite concerning, left me just nodding my head saying something to the effect of "another data breach".  Yes and no.  The methods used in this case appear to have been quite new.  This is a VERY different case from previous instances and consequently is much more alarming.

This latest incident … likely involved an attack on Target's point-of-sale (POS) system, most security experts agreed, meaning that customer information was probably sent directly from the store's mounted cash registers to the hackers themselves, probably due to malicious software. 

"I don't know how they did it," James Wester, research director of IDC Financial Insights…


"That is what is kind of mystifying at this point," Wester said. "It seems like from a security standpoint, Target was doing all of the right things, and somehow this code was put on the POS system, which isn't a normal access point for hackers."

You knew all along this was going to cost Target considerably.


What is also interesting is the move by some to push for further implementation of EMV protocols in the United States.  It is not yet clear this would have helped at all.  Furthermore, hacking always looks for the weakest link.  There is no way a hacker could have infected all ~1800 Target stores at the Point of Sale without some severe security failure on the back-end.  EMV would have no impact at all on such activity.

More on this story as it continues to unfold.

As my colleague said last night "buy Target stock right now, as it tanks.  It'll go back up quickly once this passes."

Yeap.

The New York Times has a piece on this as well:

http://www.nytimes.com/2013/12/20/technology/target-stolen-shopper-data

Is any retailer safe from this sort of activity?  Maybe not.

http://www.paymentssource.com/news/target-breach-sends-chills-is-any-merchant-safe-even-with-emv

Hope each of you is well prepared for the holiday season.  Best wishes.

Happy reading,

J.W. Gant