Google Think is back with another excellent read and analysis. This time they partnered with Forrester research.
The focus of the research is on the impact of mobile on the consumer. Here is a link to the story:
https://www.thinkwithgoogle.com/research-studies/mobile-moments-mind-set-new-research-details-benefits-for-brands.html
Here is a snippet from that piece:
You can download the entire research paper, that contains a one page executive summary, here:
https://storage.googleapis.com/think/docs/forrester-moments-that-matter-research-study.pdf
That number jumps out to me. 98% of companies aren't ready. That tells me two things: (1) there is time for companies to get on the ball, however, (2) any company that gets their act together here could differentiate itself in a big way and win over customers from companies that haven't yet done so.
Happy Reading,
J.W. Gant
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