Tesco has introduced a new approach to the use of iBeacon technology in stores.
http://www.mobilecommercedaily.com/tesco-pivots-focus-of-ibeacon-towards-customer-service-will-others-follow
Here is a snippet from the article:
While much of the buzz about beacons has been around pushing offers to shoppers, a new pilot program at Tesco gives marketers a better understanding of the full scope of the location-based technology’s capabilities.
The British retailer is piloting iBeacon in its Chelmsford location with a stand-alone iPhone application specific to the store’s location. Tesco’s pilot indicates that retailers solely focusing on beacon-triggered sales are missing out on a bigger opportunity with in-store customer service.
The British retailer is piloting iBeacon in its Chelmsford location with a stand-alone iPhone application specific to the store’s location. Tesco’s pilot indicates that retailers solely focusing on beacon-triggered sales are missing out on a bigger opportunity with in-store customer service.
Happy Reading,
J.W. Gant
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