Showrooming and the Rise of the Mobile Assisted Shopper
Econsultancy has a pretty good write-up of the paper and drew my attention to its release:
http://econsultancy.com/us/blog/63411-how-can-retailers-deal-with-showrooming
Here is a snippet from that article:
The report contains some valuable insights into what motivates mobile users to buy online instead of in-store, and how retailers can respond to the challenge.
I've been asking report authors David Rogers and Matt Quint about the study...
Here is the study in its entirety (well worth reading):
https://www4.gsb.columbia.edu/filemgr?&file_id=7313935
Happy reading,
J.W. Gant
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