Twitter's New Anti-Harassment Tools

Twitter has certainly proved to be a critical social media utility.  I admit to being addicted to it. Now can it clean up its act?

They are trying.

Read on:

http://adage.com/article/media/twitter-addresses-critics-adding-tools-report-harassment/306771/

Here is a snippet from the piece:

Del Harvey sees too many of the same kind of tweet. It contains a screenshot of a message from Twitter's user support, saying that a post someone reported as abusive on the site doesn't violate Twitter rules. It's often accompanied by commentary: "Seriously?"

For Ms. Harvey, it's a personal criticism. She's the head of trust and safety at Twitter, and it's her job to make sure that people have tools to deal with harassment and abuse on the social-media site. But during the course of her eight years at the company, she said, "It's very easy to find instances where we got to the wrong answer.''

Happy Reading,

J.W. Gant