One thing I've learned over the last few years, when the researchers over at Forrester speak you should listen. These guys are far, far beyond merely having their finger on the pulse of technology in the world. Their data analyses take them in to the realm of forecasting.
Read on:
http://www.computerworld.com/article/3000335/it-management/forrester-s-top-10-predictions-for-business-in-2016-and-what-they-mean-for-tech.html
Here is a snippet from the piece:
2016 will be a year of action for companies. It will be the year that the companies that thrive will be those advancing down the customer obsession path — while those that downplay their customers’ needs will start to wither away.
The good news? You and your technology teams have a critical role in helping — and in some cases, leading — your organization in adapting and thriving in the age of the customer.
Here are the top trends Forrester sees shaping your business in 2016, and what you can do to advance them.
Happy Reading,
J.W. Gant
The good news? You and your technology teams have a critical role in helping — and in some cases, leading — your organization in adapting and thriving in the age of the customer.
Here are the top trends Forrester sees shaping your business in 2016, and what you can do to advance them.
Happy Reading,
J.W. Gant
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