A company called ... Concierge, huh, didn't see that coming, has signed with Talbots to put its mobile offering in the store.
Read more:
https://www.luxurydaily.com/talbots-eyes-more-revenue-customer-engagement-with-concierge-in-store-install/
Here is a snippet from the piece:
The Talbots Inc., a retailer known for classic but fashionable womenswear, will implement a new in-store mobile product called Concierge to improve the store experience and boost sales.
Starting Aug. 29 with pilot in Northampton, MA that will extend next month to 60 stores, Talbots will arm store associates with iPads for enhanced customer engagement, mobile point-of-sale use, clienteling and task management. Mad Mobile is enabling the deployment of Concierge for Talbots.
“This is about collecting and displaying customer information as well as digital content,” said Patrick Walsh, senior vice president of sales and operations at Talbots, [Hingham, MA.]
Happy Reading,
J.W. Gant
Starting Aug. 29 with pilot in Northampton, MA that will extend next month to 60 stores, Talbots will arm store associates with iPads for enhanced customer engagement, mobile point-of-sale use, clienteling and task management. Mad Mobile is enabling the deployment of Concierge for Talbots.
“This is about collecting and displaying customer information as well as digital content,” said Patrick Walsh, senior vice president of sales and operations at Talbots, [Hingham, MA.]
Happy Reading,
J.W. Gant
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