Monday, December 1, 2014

Black Friday News - Apple Pay, Google, and the Evolution of the Day

Hello Everyone,

I hope the turkey was good to you last week.  On with the news.

First up is news on Apple Pay and how usage data has played out this holiday season.  Overall the churn rate seems to be ... not good.  People try it in small numbers and largely do not return. Looks like they need a more compelling reason for people to use this.  Check out the numbers on the survey.  Very interesting responses.

http://www.pymnts.com/in-depth/2014/apple-pay-a-bust-on-black-friday-new-data-shows/#.VHynXtLF_9Y

Next is a story on the evolution of Black Friday.  Times are a changin' folks.

https://nrf.com/news/three-factors-influencing-the-evolution-of-black-friday-shopping

Next is a pair of stories about shoppers and Black Friday, headlined by Google's analysis:

https://www.thinkwithgoogle.com/articles/shoppers-go-mobile-black-friday-weekend.html

http://www.mediapost.com/publications/article/238928/in-weaker-black-friday-weekend-mobile-is-the-big.html

That second story is worth quoting the headline:


In Weaker Black Friday Weekend, Mobile Is The Big Winner

Happy Reading,

J.W. Gant

PS  One item of note should be included here.  Best Buy's website went down on Black Friday.  The good news here is the reason why and there is nuance to it that is very interesting.  We've seen retail websites crash before but for all the wrong reasons.  On this day the site went down due to huge traffic and much of that traffic came from mobile devices.  Wow!  That is a great problem to have.  Here is one story on this:
http://fortune.com/2014/11/28/best-buys-website-down/
Welcome to December folks.  Ready to do your shopping?

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